Privacy Policy
Last updated: April 17, 2026
This Privacy Policy describes how Unifuse AI ("Unifuse," "we," "us," or "our") collects, uses, and shares information about you when you visit unifuse.ai (the "Site"), interact with us, or request information about our products and services.
1. Information We Collect
Information You Provide
When you submit a demo request, contact us, or otherwise interact with our Site, we may collect:
- Name, work email address, and mobile phone number
- Institution name and your role
- Any message or information you choose to share with us
- Your communication preferences, including SMS opt-in
Information Collected Automatically
When you visit the Site, we may automatically collect technical information such as IP address, browser type, device identifiers, referring URLs, and pages viewed. We use standard analytics tools to understand how the Site is used.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and demo requests
- Send you SMS messages, if you have opted in (see Section 3)
- Communicate with you about our products, services, and events
- Improve, secure, and maintain the Site
- Comply with legal obligations
3. SMS / Text Messaging
You will only receive SMS messages from Unifuse AI if you affirmatively opt in by checking the SMS consent box on our demo request form. SMS opt-in is optional and is not a condition of receiving any product or service from us.
What messages you'll receive
If you opt in, you may receive SMS messages from Unifuse AI relating to:
- Your demo request and scheduling
- Account support and follow-up related to your inquiry
- Customer care communications from our team
Message frequency
Message frequency varies based on your interaction with us. Message and data rates may apply based on your mobile carrier plan.
How to opt out
You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After replying STOP, you will receive one final message confirming you have been unsubscribed. To re-subscribe, you may opt in again through our Site.
How to get help
For help, reply HELP to any message, or contact us at support@unifuse.ai.
Mobile information sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Carrier disclaimer
Carriers (including AT&T, T-Mobile, Verizon, Sprint, and others) are not liable for delayed or undelivered messages.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business (e.g., hosting, email delivery, SMS delivery via Twilio, analytics), under contractual confidentiality and security obligations
- Legal and regulatory authorities when required by law or to protect our rights and safety
- Business successors in connection with a merger, acquisition, or sale of assets
As stated above, mobile phone numbers and SMS opt-in data are not shared with third parties or affiliates for marketing purposes.
5. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect the information we collect. No system is perfectly secure, and we cannot guarantee absolute security of any information transmitted to or from the Site.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. SMS opt-in records are retained for compliance and audit purposes for the duration required by applicable law and carrier requirements.
7. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict the use of your information. To exercise these rights, contact us at privacy@unifuse.ai.
You may opt out of email communications by following the unsubscribe link in any email, and you may opt out of SMS messages at any time as described in Section 3.
8. Children's Privacy
The Site and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. International Users
The Site is operated from the United States. If you access the Site from outside the U.S., you understand that your information will be transferred to and processed in the United States.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the Site after changes are posted constitutes your acceptance of the revised Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our practices, contact us at:
Unifuse AI
Email: privacy@unifuse.ai
Support: support@unifuse.ai